Terms of Service

Please read These TERMS OF SERVICE carefully before using this website or PURCHASING OUR PRODUCTS.

We want you to feel comfortable with our services, so please read on!

These terms apply to your use of this website and all of the sites and services owned or operated by Coach SURFERS L.L.C., and www.coachsurfers.com.  These terms also apply when you purchase any products or services on this site.  By accessing or using the Site or purchasing a Product, you agree to be bound by and to follow these terms.

We reserve the right to modify these terms at any time, so please check this page periodically for changes. By using these Sites or ordering a Product after we post any changes to these terms, you agree to accept those changes, whether or not you have reviewed them or been notified about them. If at any time you choose not to accept these terms, please do not use this Site or any of our Products or Services.

Your privacy is important to us!  Please review our Privacy Policy for information explaining the information we collect and how we use it. Note: We’d sooner stab our eyes out than sell your information.

Payments for Online Purchases

Payment for your online purchases shall be made via credit card, Paypal or other Company-approved payment method, as specified at the point of payment. By placing an order with us, you agree that we may charge your account the full purchase price, including all fees for shipping and all applicable taxes, immediately or, if you have elected an optional payment plan, in accordance with the payment plan schedule provided at the point of purchase.  All prices and other dollar amounts are listed in U.S. Dollars.

By placing an order with us, you represent and warrant that the credit card or payment account being used is yours, and/or that you are duly authorized to use the account, and you agree to indemnify and hold harmless Coach SURFERS, L.L.C . and each of its officers, directors, employees, contractors, coaches, representatives, agents, successors and assigns (each, a “Company Releasee” and collectively, the “Company Releasees”) from any and all damages or losses of any nature or kind, including attorneys’ fees, that any Company Releasee may incur arising from any breach of or inaccuracy in the foregoing representation and warranty.

Every effort has been made to ensure the accuracy of prices, items, and availability of Products available through our Site; however, typographical or clerical errors do occur. Accordingly, we reserve the right to revoke any stated price and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit or charge to your account in the amount of the charge. Images of Products (if any) on the Site are for illustrative purposes only; actual Products may differ from such images.

We will email you to confirm the placement of your order and with details concerning product or service delivery. In the event that there is an error in this email confirmation or with course emails (like the spam folder stole it), it is your responsibility to inform us as soon as possible. Truly, please let us know as soon as possible. We never want you to feel like you ordered something and we did not deliver.

Cancellations and Refunds and Program Rules

It is our policy to provide all of our clients with the best learning and coaching experience bar none.  It is our experience that the following policies best reflect our commitment to our clients.

To support all coaching clients in realizing their coaching objectives, all purchases of conferences and retreats are final and non-refundable.

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Coach SURFERS (Sober Up Really Fast Easy Revolutionary System) :

Refund Policy: We want you to love this program and get tremendous success from it! We believe if you do the work and put everything we have taught you in action, you will make be successful. In order to request a refund, here is what you must do: You must complete all of the work assigned including attending all six telephone sessions and performing two experiments per week.   Coach SURFERS mastery sheets must be submitted via email for each of the twelve experiments in order to receive a refund.

If you submit all of your work and a detailed log of the mastery sheets after the class has ended but no later than three days after completion of the program then we will happily refund you, no questions asked. 

We put a tremendous amount of work and attention into this program, and expect you to do the same. Please do not join this program unless you are serious about finishing it.

Submit any refunds to hello@coachsurfers.com.

After that no refunds will be issued, because at some point you have to commit!

Payment policy: You are responsible to pay for Coach SURFERS L.L.C.  SURFERS (Sober Up Really Fast Easy Revolutionary System) in full. If you select the payment plan option, your card will be charged the first payment when you register, and then will be charged once a week or month (depending on your plan) on the same day until payment is complete. If you miss a payment, within 7 days, your account will be set as delinquent, and you will lose access to the program, the community and any bonuses. If your account remains delinquent for more than 14 days, Coach SURFERS L.L.C. reserves the right to report any balance owed to a collections agency. If the account is restored to good standing, access will again be provided. To be clear, Coach SURFERS L.L.C. is not a membership program or subscription model where you can cancel at any time or simply pay for one part of the program. The program is a robust and immersive experience that builds on itself, and we offer a payment plan option only for your convenience.

Non-disparagement: You agree that you will not engage in any conduct or communications with a 3rd party, public or private, designed to disparage the Coach SURFERS L.L.C., SURFERS, or Eve Kyle, including, but not limited to, any remark, comment, message, information, declaration, campaign, communication or other statement of any kind being verbal, in writing, electronic or otherwise that might be construed as derogatory, defamatory, libelous, or slander.

Finally, we reserve to the right to remove you from the program and withhold a refund, for any reason. For example: We may withhold a refund if you negatively impact someone else’s experience, share confidential material from this program produced by Coach SURFERS L.L.C. or other students, promote yourself in our student Facebook group and/or try to promote a separate business or product, or participate in bad faith.

Telephone sessions and Bonus calls: Telephone sessions and bonus calls can only be rescheduled once so please make sure that you call in on-time for all of your scheduled sessions including your bonus call.  Sessions are 30 minutes in length and will be shortened for individuals calling in late or rescheduled once.  We do this because your time, and our time, is important. If you receive a bonus 30-minute private call with Eve, you must have scheduled that call before the core program ends, which happens 6 weeks after purchase. After that point, the bonus will be considered complete.

And if we decide to no longer provide support to the SURFERS program, we will give you at least 30 days of warning.

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Medical Liability:

NOTE: If you are in acute addiction and in need of medical help, this program is not for you until your medical needs are first met. Please check with your medical doctor before starting any program.

I agree that I am of sound mind and body and I release the Coach SURFERS L.L.C. of any damages, claim of injury, lawsuits, allegations, and demands that I have now and in the future.  I have read, understood and agree to the above statements.

Liability

You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Site or Service. Additionally, Coach SURFERS is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure: goodwill or data; and (iii) their party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability.

The foregoing applies even if Coach SURFERS L.L.C. has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall Coach SURFERS L.L.C. cumulative liability to you exceed the total purchase price of the Service you have purchased from us, and if no purchase has been made by you Coach SURFERS cumulative liability to you shall not exceed $100.

Overall Intellectual property

All content provided on the Site and in the Service, including all products and all online class and workshop materials are the intellectual property of Coach SURFERS and are provided to our clients for their learning and not for commercial use. The content of the Site and Service are protected by United States trademark, trade dress and copyright law. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the content of the Site or the Service, in whole or in part without our prior written consent. You may not remove any trademark, copyright, or other notice from the content of the Site or the Service. We reserve the right to immediately remove you from the Service, without refund, at to pursue all available legal remedies against you if you are caught violating this intellectual property policy. In layman’s terms, please don’t steal any of our content and reposition it to sell as your own.

Disclaimer

Every effort has been made to accurately represent these products and their potential.

There is no guarantee that you will earn any money using the techniques and ideas in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using our product, ideas and techniques. We do not position this product as a “get rich scheme.”

Your level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas and techniques mentioned, your finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success or income level. Nor are we responsible for any of your actions. We offer no legal or medical advice and should not be contacted for such.

Updated 10/7/2020

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